Welcome to Delicate template
Just another WordPress site

CPU problems with EdgeSight Agent on ZDC

mayo 8th, 2012 | Posted by cristiansan in EdgeSight

In certain monitored environment with EdgeSight, you can detect problems DataCollectors platform by which the consumption of CPU (CPU only, as the single thread process) performed by fbserver.exe is 100%.

% Processor Time: Before Exclusion Fbserver Detail


This results in a total consumption of a CPU and generating Dumps Rscorsrv.exe process.

The solution is to exclude the process ctxxmls.exe in the ZDC server.

We perform the following:

  • Open connection to server DataCollector
  • Open the registry (cmd -> regedit)
  • Locate the following registry path:
    • HKLMSYSTEMCurrentControlSetServicesRskcore
  • Edit the key: UviProcessList (or UviProcessExcludes)
  • Add this key to the process: ctxxmls.exe

%Processor Time: Fbserver Detail After Exlude Proceess


¿Do you need help with your Citrix Enviroments?

Visit us at www.ctxdom.com or contract us at www.101-consulting.com

You can follow any responses to this entry through the RSS 2.0 You can leave a response, or trackback.

Leave a Reply

Tu dirección de correo electrónico no será publicada. Los campos obligatorios están marcados con *