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In certain monitored environment with EdgeSight, you can detect problems DataCollectors platform by which the consumption of CPU (CPU only, as the single thread process) performed by fbserver.exe is 100%.

% Processor Time: Before Exclusion Fbserver Detail

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This results in a total consumption of a CPU and generating Dumps Rscorsrv.exe process.

The solution is to exclude the process ctxxmls.exe in the ZDC server.

We perform the following:

  • Open connection to server DataCollector
  • Open the registry (cmd -> regedit)
  • Locate the following registry path:
    • HKLMSYSTEMCurrentControlSetServicesRskcore
  • Edit the key: UviProcessList (or UviProcessExcludes)
  • Add this key to the process: ctxxmls.exe

%Processor Time: Fbserver Detail After Exlude Proceess

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¿Do you need help with your Citrix Enviroments?

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